Privacy Policy for Xbox Cloud Gaming
Last Updated: March 15, 2026
Welcome to Xbox Cloud Gaming! This Privacy Policy explains how Xbox Cloud Gaming ("we," "us," or "our") collects, uses, and discloses information about you when you access and use our cloud gaming services.
We are committed to protecting your privacy and handling your data transparently. By using Xbox Cloud Gaming, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you use Xbox Cloud Gaming, we may collect various types of information to provide and improve our services, for analytics, and for security purposes. This information may include:
- Device and Usage Information: We automatically collect information about the devices you use to access Xbox Cloud Gaming and how you interact with our service. This includes:
- Your Internet Protocol (IP) address
- Browser type and settings
- Operating system information
- The pages you visit, features you use, and content you view within our service
- Connection speed and game performance data
- Account Information: Information associated with your Xbox or Microsoft account, such as your gamertag, profile information, and gameplay data, which is governed by the broader Microsoft Privacy Statement.
Cookies and Similar Technologies
Xbox Cloud Gaming uses cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Keep you logged in
- Analyze how our service is used and monitor performance
- Deliver relevant content and personalize your experience
You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
Third-Party Services
We may integrate or use third-party services, such as analytics providers or content delivery networks, to operate and improve Xbox Cloud Gaming. These third-party providers may collect, use, and process information according to their own privacy policies. We encourage you to review their respective privacy policies to understand their practices.
Advertising
Xbox Cloud Gaming may display advertising, either directly or through third-party advertising partners. We may use information collected through your use of our services (such as device information or gameplay activity) to help make the advertising you see more relevant to you, though this information is generally aggregated and anonymized for targeting purposes. You may have options to control personalized advertising preferences through your device settings or the broader Microsoft account settings.
Children's Privacy
Xbox Cloud Gaming is designed for a general audience, and we are committed to protecting the privacy of children. We do not knowingly collect personal information online from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at the link provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us: